Breaking Barriers: Carleton’s New Virtual Health Resources Offer Convenient and Accurate Care to Students Anywhere in the U.S.

Carleton College enhances medical and mental health support for students through free virtual care with 24/7 availability

From the start of Spring Term 2024, Carleton students will receive free virtual medical and mental health resources at any time. This addition to the existing comprehensive health care services provided by Carleton Student Health and Counseling (SHAC) was recommended by the Student Mental Health and Wellness Working Group after gathering feedback from students, faculty, and staff over the past year.

By offering both on-campus and virtual resources, Carleton hopes to provide personalized care when students need it most. The new resources are provided through a partnership with TimelyCare, a secure and accredited platform that follows campus-specific protocols to ensure continuity of care. Students will benefit from convenient care, reduced wait times, access to a diverse provider network, and translation services supporting over 240 languages.

Carleton students will have access to licensed physicians and counselors located anywhere in the United States through virtual care. These virtual resources are free of charge and do not require insurance billing. The TimelyCare resources available to Carleton students include on-demand medical care, mental health and emotional support, mental health counseling, psychiatric support, health coaching, and digital self-care content such as meditation and yoga sessions.

Students studying abroad or spending College breaks outside of the U.S. will also have access to on-demand mental health and emotional support, as well as health coaching 24/7. This access is crucial for students participating in off-campus study programs who may need care while away from campus. For more information on the medical and mental health resources available to Carleton students, they can visit the SHAC website.

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